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Experience

ING, UX for Service Portal at ING (2019, Interim)

  • Customer Journey Mapping

  • UX Research

  • UX Design

Telfort/KPN, e-Commerce (2015-2018)

  • Evidence Based Growth/CRO

  • UX Research

  • UX Design

Guest Lecturer

Sanoma Innovation Lab (2013-2015)

  • Lean Startup

  • Design Thinking/Design Sprints

  • UX Design

  • UX Research

  • CRO & UX at Schaal + Utrecht (2018)

  • Design for Blogs at Sanoma, Hoofddorp (2015)

Training
  • Nielsen Norman Group, Specialty Mobile Design, Certified (2016-2018)

  • Master of Online Persuasion, Certified by Online Dialogue, Utrecht (2017)

  • Conversions at Google, Conference @ Google HQ Dublin (2017)

  • Lean UX Conference, NYC (2015)

Education
  • Web Development Advanced, College of Multimedia Amsterdam (2009-2010)

  • BA Graphic Design, Koninklijke Academie van Beeldende Kunsten, The Hague (2002-2007)