ING, UX for Service Portal at ING (2019, Interim)
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Customer Journey Mapping
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UX Research
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UX Design
ING, UX for Service Portal at ING (2019, Interim)
-
Customer Journey Mapping
-
UX Research
-
UX Design
ING, UX for Service Portal at ING (2019, Interim)
-
Customer Journey Mapping
-
UX Research
-
UX Design
Project: Internal Venture Tita Toys at Sanoma Innnovation Lab
Tita Toys, educational app for kids in the age 2-5 years old
Role: Customer Development, UX Researcher, UX Designer
Characters and animations are designed by Kristof Luyckx
Let's connect!
+31 6 19 202 851 | Amsterdam
Experience
Air France KLM, UX designer in native app (Q2 2021 - now, Freelance)
adidas Global, UX adidas app (Q2 2020 - Q2 2021, Freelance)
SparkOptimus, UX for Digital Venture FMCG, Corporate Innovation (Q1 2020, Freelance)
Nationale Nederlanden, UX for client portal (Q4 2019, Freelance)
ING, UX for Service Portal at ING (2019, Interim)
Design Thinking
UX Research
UX/UI Design
Telfort/KPN, e-Commerce (2015-2018)
Evidence-Based Growth/CRO
UX Research
UX/UI Design
Sanoma Innovation Lab (2013-2015)
Lean Startup
Design Thinking/Design Sprints
UX/UI Design
UX Research
Ontwerpwerk, Multidisciplinary Design, The Hague (2009-2011)
Graphic Design
Identity Design
Vechtlust Communicatie, Amsterdam (2007-2009)
Graphic Design
Identity Design
ilse Media, Amsterdam (2000-2002)
My very first job at the beginning of a new digital era. Ilse.nl was the first dutch search engine in pre-Google age where I have inherited my digital DNA. My love for digital products and user experience started here. Left the company to study design, obviously
Guest Lecturer
CRO & UX at Schaal + Utrecht (2018)
Design for Blogs at Sanoma, Hoofddorp (2015)
Training
Nielsen Norman Group, Specialty Mobile Design, Certified (2016-2018)
Master of Online Persuasion, Certified by Online Dialogue, Utrecht (2017)
Conversions at Google, Conference @ Google HQ Dublin (2017)
Lean UX Conference, NYC (2015)
Education
Web Development Advanced, College of Multimedia Amsterdam (2009-2010)
BA Graphic Design, Koninklijke Academie van Beeldende Kunsten, The Hague (2002-2007)
KvK: 77409205 | BTW: NL003191470B95 | Bank NL49 BUNQ 2042 2462 04