ING, UX for Service Portal at ING (2019, Interim)
-
Customer Journey Mapping
-
UX Research
-
UX Design
ING, UX for Service Portal at ING (2019, Interim)
-
Customer Journey Mapping
-
UX Research
-
UX Design
ING, UX for Service Portal at ING (2019, Interim)
-
Customer Journey Mapping
-
UX Research
-
UX Design
Project: Internal Venture Tita Toys at Sanoma Innnovation Lab
Tita Toys, educational app for kids in the age 2-5 years old
Role: Customer Development, UX Researcher, UX Designer
Characters and animations are designed by Kristof Luyckx
Project: adidas mobile app
Returns & exchanges journey
UX design, wireframing, prototyping for usertest, stakeholder management
Local & contextual experience: Studio LDN
UX design, wireframing, stakeholder management
UX Challenge
How can adidas migrate the bookings for studio- and online classes from Facebook into the adidas app, making the classes available via the app for UK users?
