ING, UX for Service Portal at ING (2019, Interim)
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Customer Journey Mapping
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UX Research
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UX Design
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ING, UX for Service Portal at ING (2019, Interim)
-
Customer Journey Mapping
-
UX Research
-
UX Design
​
ING, UX for Service Portal at ING (2019, Interim)
-
Customer Journey Mapping
-
UX Research
-
UX Design
​
Project: Internal Venture Tita Toys at Sanoma Innnovation Lab
Tita Toys, educational app for kids in the age 2-5 years old
Role: Customer Development, UX Researcher, UX Designer
Characters and animations are designed by Kristof Luyckx
Nationale Nederlanden, client portal insurance and mortgages
Project: Design prototype
Role: UX Design, Interaction Design
UX Assignment
I've made designs with possible solutions, that are ready to be tested with the users (advisors)
Relevant and personalised content after login at the Nationale Nederlanden portal for insurance and mortgage advisors
Increasing visibility for 'to do' actions for advisors in their message centre
Design prototypes for advisors of Nationale Nederlanden that are relevant and personal