ING, UX for Service Portal at ING (2019, Interim)
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Customer Journey Mapping
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UX Research
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UX Design
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ING, UX for Service Portal at ING (2019, Interim)
-
Customer Journey Mapping
-
UX Research
-
UX Design
​
ING, UX for Service Portal at ING (2019, Interim)
-
Customer Journey Mapping
-
UX Research
-
UX Design
​
Project: Internal Venture Tita Toys at Sanoma Innnovation Lab
Tita Toys, educational app for kids in the age 2-5 years old
Role: Customer Development, UX Researcher, UX Designer
Characters and animations are designed by Kristof Luyckx
Project: Digital Venture for PepsiLipton, a client of SparkOptimus
PepsiLipton/SparkOptimus
Role: Concepting, Prototyping, Interaction Design, Visual Design
UX Process: prototyping, testing and iterating
In my role as the UX Designer in an innovation team of SparkOptimus, I've designed clickable mobile prototypes and user journeys for a disruptive concept by PepsiLipton.
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Team contribution: User Research, Customer Development, (Business) Concepting
My contribution: Experiment design, Designing prototypes