ING, UX for Service Portal at ING (2019, Interim)
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Customer Journey Mapping
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UX Research
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UX Design
ING, UX for Service Portal at ING (2019, Interim)
-
Customer Journey Mapping
-
UX Research
-
UX Design
ING, UX for Service Portal at ING (2019, Interim)
-
Customer Journey Mapping
-
UX Research
-
UX Design
Project: Internal Venture Tita Toys at Sanoma Innnovation Lab
Tita Toys, educational app for kids in the age 2-5 years old
Role: Customer Development, UX Researcher, UX Designer
Characters and animations are designed by Kristof Luyckx
Project: Digital Venture for a FMCG Client of SparkOptimus
SparkOptimus
Role: Concepting, Prototyping, Interaction Design, Visual Design
UX Process: prototyping, testing and iterating
In my role as the UX Designer in an innovation team of SparkOptimus, I've designed clickable mobile prototypes and user journeys. These journeys are used for efficient validation of an innovative concept.
Team contribution: User Research, Customer Development, (Business) Concepting
My contribution: Experiment design, Designing prototypes
Due to NDA, client name, concept and designs are confidential